Ola Expands Hyperservice Platform for EV Maintenance

In order to offer authentic spare parts, diagnostic equipment, and service training modules for EV maintenance in India, Ola Electric has extended its Hyperservice platform. Customers, independent garages, mechanics, and fleet operators will all have access to the platform.

Through the Ola Electric Customer App and website, consumers and garages can purchase authentic spare parts directly, eliminating the need for middlemen and giving them access to high-quality, verified components.

With this, more than a million consumers may now pick where and how they wish to have their cars serviced, ushering in a new era of service freedom. In later stages, the business will make diagnostic tools and technician certification programs more widely available.

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Bhavish Aggarwal, Chairman and Managing Director, Ola Electric, said, “We have built our service ecosystem from first principles, using technology to make it fast, transparent, and efficient. With Hyperservice scale-up, we are opening this capability to everyone.

Every garage, fleet, and customer can now access the same high-quality tools, parts, and systems that power Ola’s own network.  Furthermore, genuine parts, full transparency, and no middlemen. This is true service freedom, only possible in a D2C model.”

Ola's high-margin parts and accessories segment is being expanded by Hyperservice with the goal of increasing supply chain volumes and developing a scalable and lucrative business model. The company's efforts to link Ola's supply chain, mechanics, and customers are disrupting conventional dealer-dependent models.