Over the years, India has experienced a growing demand for global freight forwarding. The growth in international trade volumes is a major driver for the Indian freight forwarding market.
The entrance of several MNCs into the FMCG sector of the country also creates new avenues of opportunity for the Indian logistics industry to grow. These new and upcoming sectors’ progress has a direct impact on the growth of the Indian logistics industry. One such company which leveraged this growth is Eshnam Cargo Logistics Pvt Ltd (ECLPL). Mumbai based, ECLPL is an international freight forwarder and customs clearing agent which has been in business for over two decades. The company provides a full range of services in the sphere of cargo and logistics worldwide.
As a forwarder, ECLPL offers customized solutions to make shipping easier for its clients from their first request, up to delivery. ECLPL helps its clients with transport, logistics, import, and export needs. The company provides specialized services in freight brokerage, expedited transportation, global forwarding, contract
logistics and supply chain management. “We provide both types of freight forwarding services, air freight forwarding, and ocean freight forwarding. Our endeavour is to maximize customer satisfaction by providing optimum quality services within the stipulated time and at an economical cost,” adds Mr. David Soosay, MD at ECLPL. ECLPL offers unparalleled Custom Clearance (Broking) Services. Besides the services for normal Import and Export by Air & Sea, it also offers unique Customs Advisory to specifically suit the requirement of its clients in their best interest.
Operating with a customer-focused strategy, the team at ECLPL uses market data and information to develop new services to understand how the client assesses the services. The company is focused on its customers and competitors and strongly believes that the client’s needs are its first priority. Over the years, ECLPL has adapted to the changing business environment and has been flexible to the changing needs of its clients. “Our knowledge of the industry and willingness to be our client’s partners in every sense of the word, handling their business efficiently and accurately has helped us establish our name in the industry,” adds Esha Soosay, Director.
ECLPL’s long-term business relationships with its clients is a testament to the service it provides and has therefore been successful in retaining its clients over the years and increasing long-term profitability. Consequently, according to Namita Soosay, Director the other focus area at ECLPL is to ensure that it provides ‘quality’ service to its customers. That, according to her, is also what sets them apart from the rest of its competition. The team at ECLPL believes that ‘Quality Exceeds All Expectations!’. By leveraging the insight and experience gained after 2successful decades, ECLPL is able to serve its clients at a competitive price with transparency.
ECLPL managed to fulfil the requirements of its clients even post the pandemic. Due to the Covid-19 Pandemic, the Global Freight-industry went under the rocks. Air freights and Ocean Freights increased tremendously and clients continued to expect the rates of pre-pandemic. However, even amidst this chaos, ECLPL as a Global Freight Forwarding company bridged the gap between Clients and Airliners and worked out the best rates in accordance with the needs of the clients.
Currently, the team at ECLPL is focused on achieving its objective, which is to become a market leader in the industry. Additionally, the company recognizes the need to collaborate with supply chain partners to reach out to a larger clientele. “This is our major focus for the future and we aim to achieve this with better tools available in the market which will improve our productivity,” concludes Mr. David Soosay.
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