Hospitality firm OYO on Monday has announced its partnership with ACKO General Insurance with the objective of launching complimentary insurance cover for guests at booking price for its properties across the nation.
Through this insurance cover, OYO intends to secure its guests against accidental death, baggage loss, and accidental medical expenses throughout their stay in any city.
"Customer experience is our utmost priority and we passionately work towards creating a hassle-free and comfortable experience for our guests. With the complimentary insurance offering, we are taking a step forward in this direction," says Gaurav Ajmera, COO, OYO Hotels & Homes India & South Asia.
The insurance facilities will be conferred to guests who make a booking via the OYO app, website, mobile website, direct bookings as well as walk-ins. However, the company intends to extend this provision to other categories and booking channels in the near future.
Thus the collaboration of ACKO with OYO has been initiated to bring about a variation which will also secure the stay for OYO guests. “Delivered entirely digitally, from issuance to claim, we expect this to solve key pain points in the hospitality sector," says Varun Dua, ACKO General Insurance CEO & Founder.
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