Covering transportation expenses is a good enough reason to achieve a loyal customer base coupled by latest technology feeding the shipment tracking. Generally, the items included under this delivery space can range from parcels to compact package carriers that functions as a safety net between the consumers and delivery executives.
With the advent of such tech-savvy services, Research says that people are inclined to settle for premiums which provide Last Mile delivery favours at better rates and speedy recoveries such as instant or same-day deliveries.
At times, such facilities can invite challenges that can be termed as risky and complex. For example, breaking through traffic or heavy showers can cause a delay in the expected service or immediately increase the cost of Last Mile delivery services. Another ultimatum that is often confronted by the Logistics team is that often products that arrive in bulk aren’t assembled or packed properly, as a result of which customers might have to receive damaged goods, which in turn, negatively affects the reputation of that particular shipping company.
Therefore adequate solutions have been discovered to make this sequence of delivery efficient and systematic, which are as follows-
•Hand-on training provided by Logistics service providers, to their delivery executives who deal with delivery services.
•Easy Vehicle leasing and insurance policies.
•Drones and Robots can help in delivery too, but not quiet advanced for present day.
One such leading company, the Amazon has taken the responsibility of redefining the role of Last Mile Delivery:
Recent news reveals that a new program has been installed in their operation, fuelled by entrepreneurs, where Amazon aids drivers to set up their own businesses.
The program constitutes vehicle insurance, hands-on training to drivers, extra equipment, discounts on a trail of assets and services and so on.
U.S. findings have come across information that says, over time, Amazon will not only open up to small business owners who will start hiring tens of thousands of delivery drivers but also fund their start-ups by seeking investments through their new program.
Dave Clark, Amazon’s Senior Vice-President of worldwide operations, said “We have great partners in our traditional carriers and it’s exciting to continue to see the logistics industry grow.”
He further adds that “Customer demand is higher than ever and we have a need to build more capacity. As we evaluated how to support our growth, we went back to our roots to share the opportunity with small- and- medium-sized businesses.”
Yet, Amazon will carry on to work with the existing partners like FedEx, UPS etc., so as to maintain a mutual and stable relationship with them.
Therefore, Last Mile Delivery, though considered as the fastest delivery service can at times pose a threat to e-commerce companies, but as long as the activity of visibility and speed is verified upon in every stage, the chances of failing a customer could be reduced to a very minimum level.
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