Today, the Indian industrial distribution market is affected by some daunting challenges such as complexities in buyer behaviors, digital procurement shifting, and increased demand for premium international products. Understanding this, Setalvad Bros. comes to fore in mitigating these challenges by providing technical expertise, hands-on demos, and strong after-sales support, thereby offering clients access to quality tools that are customized to local needs. The company builds trust with the help of mostly transparent pricing and long-term partnerships.
Founded in 1965, the company has evolved from being a regional distributor into a reliable global player of such brands as Rothenberger, Asada, and REMS. Stationed out of Ahmedabad, this family-owned company has integrity and customer centricity, and technical brilliance as its hallmarks. With a 3S facility and digital innovations, it provides precision tools and excellent service to the industries in Gujarat, connecting international standards with local demands.
Comprehensive Services Driving Industrial Success
Today, Setalvad Bros. has become a renowned name in Gujarat’s industrial distribution leveraging more than five decades of unrivaled experience in providing stellar services that focus on technical knowledge, after-sales services, and customer networking.
Furthermore, the company serves a variety of sectors such as infrastructure, MEP installations, and water management. The company’s 3S (Sales-Service-Spares) outlet with more than 8000+ sq. ft. provides for hassle-free shopping, taking care of end-to-end solutions to local industrial requirements.
Additionally, its service differentiation can be traced to the depth in product knowledge and hands-on support that it brings to the table. The company offers more than mere sales transactions, which include technical consultations, onsite troubleshooting, and operator training to optimize tool performance. The company further believes in establishing trust and a long long-standing relationship by facilitating honest communication and product suitability, thereby aiding clients to stand out in today’s e-Commerce driven competition. Its strategic partnerships with world manufacturers and investments in smart structure and plastic pipes welding has placed them as a mastermind in Gujarat industrial development.
A Legacy of Evolution
If we speak of the journey, Setalvad Bros. was established by Kishore Setalvad in Ahmedabad. The company started as a reliable distributor for such brands as Yamaha, Escorts, and Ford, setting up a legacy of integrity and customer-focusedness.
By 2011, the company further repositioned itself strategically to address the demand for high-quality international engineering products by the growing Indian market. Under the leadership of Udit and Rajit Setalvad, the company went digital to embrace digital transformation, adopting the use of CRM systems, digital catalogues, and virtual training to increase productivity while maintaining a personal touch with their customers.
Such efforts enhanced relations with industrial EPC contractors and SMEs. Adding to this, the company remains a chamber of tradition mixed with innovation by practicing multi-generational stewardship, leaving an everlasting trust and relevancy within Gujarat’s industrial panorama. Today, the company has robustly built solid bonds by exceptional service and after-sales, becoming well known in the automobile and machinery industry.
Charting the Future of Industrial Distribution
Going forward, Setalvad Bros. is steadfast to expand into new horizons such as smart infrastructure, MEP installations, water management, and plastic pipe welding (HDPE, PPR) as urbanization picks up pace. The company is looking forward to strengthening relations with Indian brands and, at the same time, entering foreign markets, transforming it from a local distributor into a cross-border seller.
“Through the use of digital tools such as CRM systems and virtual learning, Setalvad Bros. intends to achieve efficiency in operations and improved interaction with the customers, in order to provide high-quality, flexible solutions for the industrial sectors of Gujarat while maintaining the customer-first feeling”, concludes Rajit Setalvad, Partner, Setalvad Bros.
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