The Power Struggle: Resolving Leadership Conflicts in a Merger

Communicate frequently and clearly and Involve & empower the stakeholders

During M&A communication is key to resolve conflict since it can help in reducing uncertainty, building trust, & aligning expectations. The stakeholders should communicate clearly as well as frequently with each other, using multiple channels and formats, such as emails, newsletter, meetings and webinars and podcasts. They should also communicate transparently and honestly, address the reasons, benefits as well as challenges of the M&A, and the vision, goals, coupled with the plans for the future. Furthermore, one should communicate empathetically, by acknowledging the needs, emotions, & concerns of the people affected by the M&A.

Another important strategy for resolving conflict during M&A is involving & empowering the stakeholders, which include the managers, employees, suppliers, customers, & regulators. This can be done by creating opportunities for collaboration, participation, & feedback like committees, workshops, surveys, & forums. This can also be done by delegating responsibility, authority, & resources to the stakeholders, which allow them in making decisions, implementing actions & monitoring results. Thus, by involving & empowering the stakeholders you can increase their, commitment, engagement & ownership of the M&A process & its outcomes.

“Mergers and acquisitions (M&A) is a critical aspect for growth aspirant companies, in-fact companies undertaking M&A outpace those that are not considering the phenomenon. M&A has been widely regarded as one of the most eloquent business activities around the world,” says Rajesh G, CEO, Exigo Consulting.