Magazine Contents
04
Editor's Note
04
Industry Insights
- The Rapid Growth of the Aerospace industry
- Nandini Mukherjee, Managing editor
08
- Knowledge: The Driving Element for Today’s Contact Centres
- Peter Quinlan, Vp - Unified Communications & Collaboration Product Management, Tata Communications
14
- Decoding Robotic Process Automation for the Indian Market
- Sunil Aryan, Practice & Sales Lead, Verint Asia
18
- Dhruti Engineering Consulting
- Dileep Kumar Reddy, Founder & Director
20
- Transforming It to Digital Technology
- Mano Mannoochahr, Cio, Travelers
26
- Highly Integrated 8-Bit Mcus Can Help Simplify Can Automotive Applications
- Edwin Romero, Product Marketing Manager - Mcu8 Division, Microchip Technology
29
- To Outsource or Build In-House
- Shweta Srivastava, Cto, Paul Merchants
33
- Small Can Be Smart(Er) Too: Steps for SMEs in Manufacturing to Win in the Era of Industry 4.0
- Cheng Jang Thye, Chief Architect & Head, Digital Experience Center, Fujitsu Singapore
36
- For Aerospace Cios, ‘I’ Is for Information & a Whole Lot More!
- Tammy Choy, Vice President & Cio, The Aerospace Corporation
38
- Achieving Service Excellence through the Digital Utility
- Thomas Kuczynski, Cio, Dc Water
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