Magazine Contents

04

Editor's Note

Making A Difference

12

Cover Story

Sanjay Chowdhury: Shrewd Business Leader With Clarity Of Vision
Sanjay Chowdhury, Vice President & Business Head

10

Industry Insights

Getting Real with the Customer: Web 3.0 & the Future of Customer Experience
Satinder S. Juneja, Global Marketing Head, Birlasoft

16

‘Make-In-India’ Initiative in the Manufacturing Sector: The Need to Build & Maintain Momentum
Prasanth Sakhamuri, Managing Director, Hind High Vacuum Company

28

Leveraging the Power of Human Robot Collaboration for Smart Factories
Karan Deep Singh, Vice President - Sales & Support, Anscer Robotics

36

Automotive Supply Chain Management 4.0 Trends
Birender Siwach, Head of Purchasing & Supplier Quality, Continental Automotive India

42

Rethinking Wastewater Management
Subhash Sethi, Chairman, SPML Infra

46

Voice Bots & Chatbots: The Key to Business Communication in 2023
Divij Singhal, Managing Director & CEO, ICCS

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