| |December, 20219evolve along with the cutting-edge technologies to define the 21st century future of workplace. Automation solutions in use today are simply unsuit-able for unstructured data, which will make up 80% of the world's data by 2025, and there isn't enough visibility and awareness over solutions that can address such data, like intelligent automation and IAP powered by fractal science. IAP will significantly reduce the level of human interven-tion required in traditionally manual tasks and will help businesses in their journey towards digital transforma-tion. Business processes should be looked at as end-to-end and not as a single business process. A multitenancy solu-tion that allows for maximum bot utilization, understands all types of data, and provides businesses with a one-stop solution for data curation will thrive in an AI-enabled smart digital workforce.THE CRITICAL ROLE OF HR IN AUTOMATING THE WORKFORCEThe role of HR is will evolve in the next few years, and it is crucial to make sure that employees are being retrained suf-ficiently. As per a 2019 Deloitte report on "Global Human Cap-ital Trends", only 17% of respondents believed that they are ready to manage a workforce of humans, robots and AI work-ing side by side. This shows the instrumental role of HR in a company's automation strategy by helping employees with the right set of data and tools to make them more effective.This will shape how workers view their employers for years to come. A culture of positivity and upskilling will benefit organizations greatly where employees view AI as a positive force that will aid in their jobs. Whilst this could be deemed as an uphill task, having an open and transparent di-alogue with employees about work automation will engender their trust and buy-in for any changes that may affect how they work. Don't just upskill, reskill.AI will have an impact on jobs across a variety of indus-tries and companies will need to give workers the opportu-nity to not just to upskill, but also to reskill, so that they can undertake higher value roles, as well as taking on entirely new jobs. Adding value is one of the most important things for the modern worker, with employees three times more likely to work for a company that gives them purpose. This process begins by setting clear expectations of what this reskilling will entail and being transparent about how it will affect em-ployees' working lives.
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