| | December, 20218Few years back, FICCI and Nasscom partnered with EY to publish a study titled `Future of Jobs in India ­ A 2022 Perspective' which summarized that 10-20 percent of jobs would create new roles in the IT-BPM industry. Another 60-65 percent of existing workforce in the IT industry would be employed in roles which will require new skillsets.In context to the above trend, employee retention has become an equally important topic of discussion. Amazon has recently announced plans to retrain their employees in light of automation, and a TUC report further highlighted the need to improve business perception and preparedness for AI and automation technology in the workplace.Small and mid-size enterprises (SMEs) may find the task of preparing their workforce for automation more challenging than their larger counterparts as the ways in which automation will be used may not be fully envisioned by their management. As much as it is an important invest-ment to make, it is worthy to note that staying ahead of competition is crucial too. This means that while determin-ing whether to automate, SMEs can take this opportunity to assess the overall operational efficiencies and how to achieve scalable, end-to-end business process automation.It is therefore of paramount importance that SMEs act swiftly and invest in intelligent automation, a market that is expected to grow from $8 billion in 2019 to $14.4 bil-lion by 2024. At the heart of this market is a type of deep automation that is powered by fractal science, which can efficiently work with more limited datasets and is easier to train. These converged solutions can harness the collective power of thousands of bots on their machines as opposed to just one.THE WAY FORWARD WITH INTEGRATED AUTOMATION PLATFORMCompanies need to first identify what processes requires automation, which employees need retraining or upskill-ing, and then decide what automation platform they need to deploy in order to meet these needs. Once this has been ascertained, it should be easier to pinpoint which roles need retraining, and then they can prepare accordingly.Integrated automation platforms (IAP) built on fractal science technology will play a key role in cultivating the next generation of augmented workforce who is ready to INTEGRATED AUTOMATION PLATFORM TO HELP CULTIVATE AN AUGMENTED WORKFORCEBy Asheesh Mehra, Co-Founder & Group CEO, AntWorksVANTAGE POINTAsheesh Mehra
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