19NOVEMBER 2025Carl, a seasoned business leader with over two decades of global experience, specializes in managing complex international supply networks and has led finished supply chain operations across various global markets.Sumit, with nearly three decades of corporate experience, has been serving niche automotive clients across multiple cities. He currently oversees all business operations for the Logistics and IT division at Unipart India.In an interaction with Industry Outlook, Carl Williams, Managing Director ­ Asia Pacific, Unipart Services, and Sumit Paul, Country Head, Unipart Services India, share insights on how rising e-Commerce and ongoing supply chain disruptions are reshaping logistics in India.INDUSTRY INSIGHTSSTREAMLINING AUTOMOTIVE OPERATIONS WITH 3PL WAREHOUSING & DISTRIBUTIONRising e-Commerce and supply chain disruptions challenge logistics in India. How are logistics companies enhancing efficiency with technology-driven warehousing and distribution?Carl: Supply chain disruptions have made companies reconsider their warehouse status and thus an increased will to move out for risk mitigation. Artificial intelligence (AI) and demand insight are used more than ever to redesign the layout of a warehouse, which will ultimately increase efficiency and reduce cost. The emergence of AI-powered demand forecasting is critical for industries such as e-commerce and automotive, where the demand cycle is in no way stable. Further, the actualization of real-time heat mapping allows 3PL providers to identify busy storage zones, improve picking efficiency and optimize workflow. Adoption of such innovations is critical to 3PL providers in terms of providing cost-effective and competitive solutions.Sumit: After COVID, the need for flexible initiatives has been further enhanced as a result of increasing client needs. There has been significant value and clear operational improvements delivered to our international clients by the internally managed Warehouse Management System (WMS) at lower implementation costs, supported by our own teams. Our emphasis on automation, in particular, RFID incorporation into routine operations, has largely contributed to the manner in which we differentiate ourselves. Although it may seem rapidly easy, the attainment of successful designing, implementation and continuous improvements in these systems has greatly enhanced the Carl Williams, Managing Director ­ Asia Pacific, Unipart Services Sumit Paul, Country Head, Unipart Services IndiaSETTING BENCHMARKS FOR SUSTAINABLE PACKAGING IN INDIA
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